Head of Micro Insurance Department - Guardian Life Insurance Limited

 Job Summary


Published on: 1 Feb 2021

Vacancy:  01

Employment Status: Full-time

Experience:  10 year(s)

Job Location: Dhaka Bangladesh

Salary: Negotiable

Application Deadline: 14 Feb 2021





Job Responsibilities

Business Development:

  • Develop the Micro Insurance customer segment consistent with GLIL's Strategic and Annual Business Plans.
  • Develop contacts at a senior level with existing and prospective MFIs and Agent Banks to distribute GLIL insurance products through their nationwide networks.
  • Oversee the introduction of new services and tailoring of existing products to MFIs and Agent Banks
  • Promote GLIL because the country's largest micro-insurance provider to stakeholders including; MFIs/Agent Banks/Regulators/General Public.
  • Grow revenues by exploring new business opportunities to improve access to additional market segments.
  • Maintaining and develop strong partnership relationships with the present & prospective clients.
  • Supervises overall the performance of the microinsurance sales and business support team.
  • Preparation of varied statements for Board, Management & Regulatory bodies.
  • Customer Satisfaction and Retention:
  • Identify industry best practices and ensure GLIL provides the most effective customer relationship experience and support to the customers.
  • Implement processes to improve customer satisfaction and retention.
  • Engage customers in regular discussions to transfer information about GLIL's product offerings/solutions and understand their issues/ concerns.
  • Coordinating with customer servicing staff to make certain timely service.
  • Increasing insurance awareness and product penetration among NGOs, MFIs and Bank's customers and Bank staff members.
  • Product Innovation & Diversification:
  • Provide feedback from market and customers to Actuarial Dept. for continuous improvement/ ideation for new products and processes.
  • Ensure timely dissemination of knowledge on products, market updates.
  • Provide accurate and timely competitor updates/ best practices.
  • Designing customized products meeting customers’ needs.
  • Identify and meet customer needs and product gaps in total product/ service offering.
  • Ensure product services and operations are regulatory compliant.
  • Review, monitor, and report on market and competitor activities and take necessary measures to revise Guardian Life Insurance's plans if required to safeguard and aggressively grow market share.


Employment Status

Full-time

Educational Requirements

MBA/ Masters from a reputed university.
Preference could be directed at candidates having specialized insurance education.

Experience Requirements

At least 10 year(s)
The applicants should have experience in the next area(s):
Financial Services, Insurance, Life Insurance, Micro Finance

Additional Requirements

  • Managerial skills:
  • The task holder should have a higher level of managerial ability/self-confidence and find a way to work well with minimal supervision.
  • The task holder is an energetic member of MAN-COM and a team player.
  • Motivate and develop the Micro Department team members.
  • Ensure we recruit the most effective talent.
  • Maintain a higher level of communication with the Micro Team.
  • Ensure good inter-department coordination and communications.
  • Highly effective Project Management skills.
  • Specialized & Technical Skill:
  • Previous experience in the life insurance industry at a senior executive level is preferred however not essential.
  • Other Skills:
  • Ideally, the task holder might have good micro-industry connections at a senior level.
  • Able to create written business-reports/correspondence in English and Bangla.
  • Excellent communication and strong interpersonal skills with the ability to work collaboratively over the organization.
  • Strong commercial acumen and ability to work in a high-pressure environment.
  • Excellent verbal communication skills, self-motivated to accomplish aggressive targets.

Job Location

Dhaka Bangladesh

Salary

Negotiable

Compensation & Other Benefits

Medical allowance, Performance bonus, Provident fund, Weekly 2 holidays, Insurance, Gratuity
Lunch Facilities: Partially Subsidize
Salary Review: Yearly
Festival Bonus: 2


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