Head of Micro Insurance Department - Guardian Life Insurance Limited

 Job Summary

Published on: 1 Feb 2021

Vacancy:  01

Employment Status: Full-time

Experience:  10 year(s)

Job Location: Dhaka Bangladesh

Salary: Negotiable

Application Deadline: 14 Feb 2021

Job Responsibilities

Business Development:

  • Develop the Micro Insurance customer segment consistent with GLIL's Strategic and Annual Business Plans.
  • Develop contacts at a senior level with existing and prospective MFIs and Agent Banks to distribute GLIL insurance products through their nationwide networks.
  • Oversee the introduction of new services and tailoring of existing products to MFIs and Agent Banks
  • Promote GLIL because the country's largest micro-insurance provider to stakeholders including; MFIs/Agent Banks/Regulators/General Public.
  • Grow revenues by exploring new business opportunities to improve access to additional market segments.
  • Maintaining and develop strong partnership relationships with the present & prospective clients.
  • Supervises overall the performance of the microinsurance sales and business support team.
  • Preparation of varied statements for Board, Management & Regulatory bodies.
  • Customer Satisfaction and Retention:
  • Identify industry best practices and ensure GLIL provides the most effective customer relationship experience and support to the customers.
  • Implement processes to improve customer satisfaction and retention.
  • Engage customers in regular discussions to transfer information about GLIL's product offerings/solutions and understand their issues/ concerns.
  • Coordinating with customer servicing staff to make certain timely service.
  • Increasing insurance awareness and product penetration among NGOs, MFIs and Bank's customers and Bank staff members.
  • Product Innovation & Diversification:
  • Provide feedback from market and customers to Actuarial Dept. for continuous improvement/ ideation for new products and processes.
  • Ensure timely dissemination of knowledge on products, market updates.
  • Provide accurate and timely competitor updates/ best practices.
  • Designing customized products meeting customers’ needs.
  • Identify and meet customer needs and product gaps in total product/ service offering.
  • Ensure product services and operations are regulatory compliant.
  • Review, monitor, and report on market and competitor activities and take necessary measures to revise Guardian Life Insurance's plans if required to safeguard and aggressively grow market share.

Employment Status


Educational Requirements

MBA/ Masters from a reputed university.
Preference could be directed at candidates having specialized insurance education.

Experience Requirements

At least 10 year(s)
The applicants should have experience in the next area(s):
Financial Services, Insurance, Life Insurance, Micro Finance

Additional Requirements

  • Managerial skills:
  • The task holder should have a higher level of managerial ability/self-confidence and find a way to work well with minimal supervision.
  • The task holder is an energetic member of MAN-COM and a team player.
  • Motivate and develop the Micro Department team members.
  • Ensure we recruit the most effective talent.
  • Maintain a higher level of communication with the Micro Team.
  • Ensure good inter-department coordination and communications.
  • Highly effective Project Management skills.
  • Specialized & Technical Skill:
  • Previous experience in the life insurance industry at a senior executive level is preferred however not essential.
  • Other Skills:
  • Ideally, the task holder might have good micro-industry connections at a senior level.
  • Able to create written business-reports/correspondence in English and Bangla.
  • Excellent communication and strong interpersonal skills with the ability to work collaboratively over the organization.
  • Strong commercial acumen and ability to work in a high-pressure environment.
  • Excellent verbal communication skills, self-motivated to accomplish aggressive targets.

Job Location

Dhaka Bangladesh



Compensation & Other Benefits

Medical allowance, Performance bonus, Provident fund, Weekly 2 holidays, Insurance, Gratuity
Lunch Facilities: Partially Subsidize
Salary Review: Yearly
Festival Bonus: 2

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